I had made a $5 mistake in my math and was going to be overdraft by less than a dollar. CC companies would not let me cancel payments. I called CS and asked for a $5 courtesy credit that they could debit out a few days later when my paycheck cleared. He gave me a $15 credit so I “could get something to eat”. When I called back a few days later and tried to give the $15 back they refused and said they were happy to have me as a customer. Look I know this is just easy PR shit and it’s just $15 for a major bank but this made god damn sure I’ll be banking with them for life. ATM refunds all day son.
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from reddit: the front page of the internet http://bit.ly/2KNHxrf
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